Frequently Asked Questions

  1. How do I book?
    • Access the Shop pages. Make your product selection(s), input your customer & billing information and please make sure to utilize the Order Notes to include any additional delivery information. Payment is due upon booking.
  2. How do I care for my flowers?
    • Spring: Spring planters are designed with cold weather plants to withstand conditions. Do not water when temperatures are below freezing. Check for proper hydration of the plants and water as needed, even if they’re receiving Spring showers.
    • Summer: Water regularly and frequently to provide the planter optimal success all summer long. In extreme heat, daily watering may be required. Water with a slow thorough soak. Even with rain, be sure to check flower planters are properly hydrated. Remove dead blooms as they appear.
    • Fall: Water once per week with a slow thorough soak to penetrate the denser fall product roots. Do not water when temperatures are below freezing.
    • Winter: Water once upon delivery to saturate the soil and weigh the planter down. After initial watering, winter porch pots are very low maintenance and shouldn’t need further care.
  3. What can I expect?
    • As a client, you can expect products of high quality, prompt and courteous service and extensive flower gardening knowledge to maximize both seasonality and bloom time.
  4. Why choose Momma’s Green Thumb?
    • Amy has a passion and joy for gardening and creating beautiful outdoor accents and floral garden designs. Amy takes pride in the hard work and dedication of building flower beds and containers. You are hiring a service and aesthetic by trusting Amy’s skills, eye for design, color, planning and perennial & annual floral knowledge. This business is specifically designed to help you, as the client, add color, charm and curb appeal to your home, all without making trips to the greenhouse or getting your hands dirty. Our services take the thought and effort out of having a vibrant, welcoming and eye-catching entryway or patio. Welcome yourself and your guests to your home in style!
  5. How is delivery handled for container gardens?
    • Customers within 10 miles of the 48306 zip code will receive complementary delivery. A $15 charge will be applied to clients outside the 10 mile radius of 48306. Customers beyond 20 miles will require product pickup.
  6. Can I request the flower varieties I receive in my container garden?
    • Momma’s Green Thumb works hard to provide flower varieties that are specifically chosen to withstand each season. Porch planters are prepared with an eye for detail, color, design, with varying heights, plant styles and choices that are planted to flourish each season. At this time, custom requests pertaining to flower varieties, etc. are not accepted.
  7. May I send a container garden as a gift?
    • Of course, porch pots are a great gift option. Please select the singular porch pot option and include the gift recipients address for delivery. Porch pots are a wonderful way to treat someone you love, yourself or as a corporate gift option.
  8. I live in a gated community, do I need to supply my gate code?
    • Yes, we please ask that all pertinent delivery information be included in the Order Notes section while completing your order.
  9. Can a Porch Pot Membership be purchased for use with my own hardscaped preexisting planters?
    • Of course. We ask that you make a product selection for “Head Clover Heels” Hardscaped Planter or Window Box and include container garden measurements at checkout as well as if your planter has soil or coco liner currently. Any hardscaped planter or window box over 20” wide or 3’ tall, we please ask that you contact us for a complimentary consultation and quote.
  10. What advantages does a Porch Pot Membership offer?
    • Overall a cost savings is passed onto our clients when choosing to beautify your home all year long with a membership. With each seasonal change, Momma’s Green Thumb will deliver your new porch planter while swapping out the previous season’s. Your home’s curb appeal is automatically refreshed to change with the seasons all without you having to do a thing.
  11. What is your return policy/warranty?
    • Please inspect your order upon receipt and contact us immediately if an item is defective or damaged so that we may evaluate the issue and make it right. If any of the plants are damaged, please contact us within 24 hours of delivery. Beyond that time frame, clients are fully responsible for the care and proper hydration of plants. All planters delivered contain live plants that require maintenance and care to flourish. Items cannot be returned as they are perishable goods (flowers and plants) and custom products (such as special orders or personalized items. Please get in touch if you have questions or concerns about your specific item.